"The managers are queuing up to be part of this process now; until we got C-innovate involved they would not go near it" - Peter Manning, E-business Manager, East Sussex County Council.
NHS Transformation : Practical Steps ?
Comment on practical steps for NHS Transformation
3 key reports concerned with transformation (innovation, cultural change and service change) in the NHS prompted me to write this comment.
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The front line and policy
Comment on the Cabinet Office Report ‘Listening to the front line: Capturing insight and learning lessons in policy making’
The public sector has a need to reform and reengage with the front line.
The need to provide better services with less money means new ways of doing things are required.
Following on from the Sunningdale Institute’s study (Engagement and Aspiration: Reconnecting policy makers with front line professionals’) the Cabinet Office has released the response entitled ‘Listening to the front line: Capturing insight and learning lessons in policy making’. Continue Reading…