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	<title>C-Innovate: Inspiring with Technology</title>
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	<description>ICT benefits realisation consultancy</description>
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		<title>Setting expectations</title>
		<link>http://www.c-innovate.com/mobile-devices/setting-expectations/</link>
		<comments>http://www.c-innovate.com/mobile-devices/setting-expectations/#comments</comments>
		<pubDate>Thu, 22 Apr 2010 13:06:32 +0000</pubDate>
		<dc:creator>paul</dc:creator>
				<category><![CDATA[Cultural change]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[mobile devices]]></category>

		<guid isPermaLink="false">http://www.c-innovate.com/?p=2146</guid>
		<description><![CDATA[Setting expectations appropriately is definitely a good thing to do. When implementing new systems there is almost inevitably a conflict between the expectations set at an organisational level and the realities of what can be achieved at the front line. Business cases build on ideal scenarios, in which systems are adopted quickly and systems are [...]]]></description>
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		<title>Mandating device usage</title>
		<link>http://www.c-innovate.com/mobile-devices/mandating-device-usage/</link>
		<comments>http://www.c-innovate.com/mobile-devices/mandating-device-usage/#comments</comments>
		<pubDate>Tue, 18 Aug 2009 10:54:59 +0000</pubDate>
		<dc:creator>paul</dc:creator>
				<category><![CDATA[Cultural change]]></category>
		<category><![CDATA[mobile devices]]></category>

		<guid isPermaLink="false">http://www.c-innovate.com/?p=2121</guid>
		<description><![CDATA[If you are going to mandate mobile device usage, don&#8217;t rush into it. It may seem like the solution to your problems, but more likely than not it is a smokescreen to veil endemic issues.

Think about why you need to mandate. If the system you have delivered is so great, why aren&#8217;t officers bending over [...]]]></description>
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		<title>NHS Transformation : Practical Steps ?</title>
		<link>http://www.c-innovate.com/benchmarking/nhs-transformation-practical-steps/</link>
		<comments>http://www.c-innovate.com/benchmarking/nhs-transformation-practical-steps/#comments</comments>
		<pubDate>Tue, 04 Aug 2009 09:23:59 +0000</pubDate>
		<dc:creator>alex</dc:creator>
				<category><![CDATA[Cultural change]]></category>
		<category><![CDATA[NHS]]></category>
		<category><![CDATA[benchmarking]]></category>
		<category><![CDATA[consultancy]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[evaluation]]></category>
		<category><![CDATA[mobile devices]]></category>
		<category><![CDATA[policy]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[front line]]></category>
		<category><![CDATA[organisational change]]></category>
		<category><![CDATA[technology implementation]]></category>

		<guid isPermaLink="false">http://www.c-innovate.com/?p=2085</guid>
		<description><![CDATA[Comment on practical steps for NHS Transformation
3 key reports concerned with transformation (innovation, cultural change and service change) in the NHS prompted me to write this comment.

Together these reports build a picture of NHS organisations in real need of extensive user engagement services; services which will provide well needed practical steps for change.
This comment is [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>The front line and policy</title>
		<link>http://www.c-innovate.com/consultancy/incorporating-front-line-insight-into-policy-formation-and-service-delivery/</link>
		<comments>http://www.c-innovate.com/consultancy/incorporating-front-line-insight-into-policy-formation-and-service-delivery/#comments</comments>
		<pubDate>Tue, 14 Jul 2009 11:30:23 +0000</pubDate>
		<dc:creator>alex</dc:creator>
				<category><![CDATA[Cultural change]]></category>
		<category><![CDATA[consultancy]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[policy]]></category>
		<category><![CDATA[front line]]></category>

		<guid isPermaLink="false">http://www.c-innovate.com/?p=2057</guid>
		<description><![CDATA[Comment on the Cabinet Office Report ‘Listening to the front line: Capturing insight and learning lessons in policy making’
The public sector has a need to reform and reengage with the front line.
The need to provide better services with less money means new ways of doing things are required.
Following on from the Sunningdale Institute&#8217;s study (Engagement [...]]]></description>
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		<title>The elasticity of culture</title>
		<link>http://www.c-innovate.com/mobile-devices/the-elasticity-of-culture/</link>
		<comments>http://www.c-innovate.com/mobile-devices/the-elasticity-of-culture/#comments</comments>
		<pubDate>Mon, 16 Mar 2009 21:12:13 +0000</pubDate>
		<dc:creator>paul</dc:creator>
				<category><![CDATA[Cultural change]]></category>
		<category><![CDATA[mobile devices]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[organisational change]]></category>
		<category><![CDATA[technology implementation]]></category>

		<guid isPermaLink="false">http://www.c-innovate.com/?p=453</guid>
		<description><![CDATA[You can liken the culture of an organisation to an elastic band &#8211; you can stretch the culture to a different shape (ideally the shape that it needs to be), but as soon as you stop putting the effort in the culture will spring back to what it used to be, just like an elastic [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<item>
		<title>Reducing Bureaucracy in Policing</title>
		<link>http://www.c-innovate.com/consultancy/reducing-bureaucracy-policing/</link>
		<comments>http://www.c-innovate.com/consultancy/reducing-bureaucracy-policing/#comments</comments>
		<pubDate>Thu, 12 Mar 2009 01:25:25 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[consultancy]]></category>
		<category><![CDATA[mobile devices]]></category>
		<category><![CDATA[police]]></category>

		<guid isPermaLink="false">http://www.c-innovate.com/?p=318</guid>
		<description><![CDATA[Comment on Reducing Bureaucracy in Policing Interim Report February 2009
From Jan Berry’s (Reducing Bureaucracy in Policing Advocate) Foreword:
Jan Berry’s realistic and considered comments in the foreword of the Reducing Bureaucracy in Policing Interim Report are refreshing. What is most striking about these comments is her understanding that reducing bureaucracy is dependent on a wide range [...]]]></description>
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