"The managers are queuing up to be part of this process now; until we got C-innovate involved they would not go near it" - Peter Manning, E-business Manager, East Sussex County Council.
News
- Article published in Government Technology magazine on the state of play of Police mobile computing systems. Read it here: http://bit.ly/aOy1gW
- Conducting a benefits review in West Yorkshire on behalf of O2. In excess of 3500 front line police officers have been using the hand-e-pix image capture and management system on their BlackBerrys for over six months now. This review aims to assess the benefits from a frontline perspective.
- Work process mapping and process re-engineering of field care staff in the telecare industry
- Running workshops with telecare field staff for WELbeing over in Eastbourne
- Work process reviews of field staff working in the telecare industry
- Reporting findings from research studies investigating the ICT requirements of field staff working in the telecare industry
- Presenting our user engagement and benefits realisation work at the annual BlackBerry Police Seminar in Birmingham. Follow the key points from this seminar with the Twitter hash tag #rimpol10
- Researching the ICT requirements of field staff working in the telecare industry
- Interviewing frontline officers and running forcewide survey to assess the perceived benefits of the Northamptonshire Police BlackBerry implementation.
- Christmas newsletter published. This time with a focus on ICT benefits realisation and covers a range of topics on user engagement and user adoption. These include; setting expectations, maintaining a champion’s network, collecting good quality attitudinal data, getting the best out of Airwave, and issues associated with helpdesk usage. Click here for a pdf version.
- Our work presented by Bedfordshire Police at the NPIA Mobile Information Symposium in Ryton
- Presenting our work at the East Midlands mobile information consortium seminar in Leicestershire
- Workshadowing police officers in Northamptonshire to assess the benefits of having access to the force intelligence system via BlackBerry
- Running user engagement and benefits realisation planning workshops for both the mobile data and Airwave projects in Northamptonshire
- Work shadowing SNT officers in Ampthill to benchmark work processes prior to implementation of Mobile Data Terminals in SNT vans
- Publication of our first quarterly newsletter, this one with a focus on police mobile device implementations. Click here for a pdf version.
- Conducting Airwave usage review for Northamptonshire Police to develop the strategy for driving up usage of button functionailty for updating status
- Convening supervisor’s workshops in Northamptonshire to develop supervisory requirements for BlackBerry usage
- Work shadowing SOCO officers to benchmark work processes prior to the introduction of a BlackBerry based version of Socrates
- Presenting work shadow research at the ACPO-APA conference at a seminar entitled ‘Underpinning productivity and security with mobile technology’
- Interviewing officers at Greyfriars and Luton Police stations to define requirements for a BlackBerry based version of Bedfordshire Police’s Command and Control system (OIS/IIM)
- Convening a workshop to review the implementation of a new Crime Investigation Unit model
- Convening BlackBerry Champions workshops at the Marriot Hotel in Northampton
Partnering with inTechnology for Wembley Stadium event
Conducting work shadows in order to review BlackBerry usage and work practices in Northamptonshire Police
Organising Champions workshops with Northamptonshire Police
Supporting Champions launch events with Bedfordshire Police
Attending the BAPCO 2009 conference
Articles detailing C-innovate’s provision of essential resources for organisations undertaking mobile implementations:
- Usability News, 11th April
- iTechWire, 7th April
Conducting site visits to review BlackBerry implementation in Northamptonshire Police
Launch of new C-innovate website
Process and Application review for Hertfordshire Constabulary
Conducting site visits to review PNC software upgrade on BlackBerrys in Northamptonshire Police
Jool Heller-Dixon presents at the Enterprising Engineers event
Convening workshops to launch champions network in Bedfordshire Police
Evaluation of BlackBerry KIN Questionnaire application for Bedfordshire Police
Attended Mobile Information Programme (MIP) – Benefits Management Workshop Ryton
Initial roll out of BlackBerry devices evaluated for Northamptonshire Police
Attended Airpoint/Vodafone Police Seminar
Focus groups and site visits at Northamptonshire Police
Online survey run for Northamptonshire Police
C-innovate win an an award ‘In recognition of wireless excellence in Law Enforcement’ for their work with Bedfordshire Police on their mobile computing project. The award is presented to Paul Hampton at the Wireless Enterprise Symposium (WES) in Orlando:
- Usability News, 18th July – “User-centred research into mobile law enforcement recognised”
- Tech News, 18th July
