ICT benefits realisation consultancy

Our Services

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We offer a comprehensive range of human-centred services that are designed to support the development and implementation of static and mobile technologies. Whether you need half a day’s project consultancy, 50 days of comprehensive stakeholder engagement or a package of training for your trainers, we can accommodate your specific requirements. Our services include:

1. Benefits realisation

A range of interventions involving your frontline and organisational stakeholders that ensure the benefits of your technology project are maximised and sustained.

2. Frontline and organisational benchmarking

Independent benchmarking services that document work practices, organisational processes and stakeholder attitudes, so that changes can be accurately measured and compared throughout the cycle of your project.

3. Requirements Definition

Scoping and defining software and hardware requirements in the context where the new technology is expected to be used. Contextual analysis provides an objective view of  ‘actual’ work practices and user requirements to assist decision making during procurement and development.

4. Evaluation

Of issues including usability, user attitudes, user support levels, work process impact, cultural impact and benefits achieved to identify the degree to which your project has succeeded and areas that require additional input.

5. Project consultancy

A range of expert services that are designed to facilitate your project team to deliver a user-centred solution, maximise user engagement, identify and solve specific issues and deliver organisational benefits.

Services planner

Our services are designed to support your project throughout the implementation process. This planner illustrates where our services best fit into your project timeline. Read more…